Shipping policy

At Special Events Unlimited, we are committed to providing a smooth and reliable shopping experience for all bridal and formalwear customers. This Shipping Policy outlines how we process, ship, and deliver your orders, including wedding dresses, bridesmaid dresses, prom dresses, and formal gowns.

Order Processing Time

All orders are processed within 1–3 business days after payment confirmation. During peak seasons such as wedding and prom periods, processing times may be slightly extended due to higher order volumes.

Custom-made items, special orders, and dresses requiring alterations may require additional processing time depending on designer production schedules.

Shipping Methods & Delivery

We offer standard shipping within the United States. Once your order has shipped, tracking information will be provided when available.

Estimated delivery time is typically 3–7 business days, depending on the shipping destination and carrier service. Delivery times may vary during holidays or peak seasons.

Free Shipping Policy

We are pleased to offer free standard shipping on all orders of $200 or more.

For orders under $200, a flat standard shipping fee of $7.95 will be applied and shown at checkout.

In-Store Pickup

Customers may choose to pick up orders directly from our boutique:

1401 Oak Park Blvd, Lake Charles, LA 70601-8847, United States

You will be notified when your order is ready for pickup.

Products Covered Under This Policy

This Shipping Policy applies to all items offered by Special Events Unlimited, including:

  • Wedding Dresses

  • Bridesmaid Dresses

  • Prom Dresses

  • Formal & Evening Gowns

  • Special Occasion Dresses

  • Accessories (when applicable)

Custom Orders & Special Handling

Many of our dresses are sourced from designers or made to order. These items may require additional production time before shipping. Estimated timelines will be provided during the order process.

Shipping Delays

Delays may occur due to:

  • Weather conditions

  • Carrier delays

  • Holiday or peak season volume

  • Custom production timelines

We will do our best to communicate any significant delays as soon as possible.

Contact Information

Phone: +1 (337) 433-9292
Address: 1401 Oak Park Blvd, Lake Charles, LA 70601-8847, United States

For any shipping questions or order updates, please contact our team. We are here to help ensure your special occasion is perfectly prepared.